Prepared for Alaska Heart & Vascular Institute · Remote Care Deployment & Value Model · Confidential — not for distribution
Heart Failure · Hypertension · Envoy Integrated Health ACO · Anchorage, Alaska

A Scalable, Profitable, and Adaptable Remote Care Service Line for Alaska Heart & Vascular Institute.

Three patient lanes, sorted by who bears the economics. Broad enrollment where AHVI keeps the margin and no ACO benchmark is touched. Selective post-discharge enrollment where care-management spend enters Envoy's benchmark and has to earn its place. One infrastructure that serves fee-for-service today, Envoy's total cost of care now, and the Ambulatory Specialty Model from 2027.

$0
36-Month Net to Practice (After Fees)
0%
Practice Margin on Net Reimbursement
$0
Net to Practice in Month One · $0 Upfront
0
Patients in Active Remote Care (Month 36)
Envoy ACO Value Kept Separate

36-month net total-cost-of-care benefit to Envoy Integrated Health ACO. Value to Envoy, not AHVI practice revenue, and excluded from every figure above.

809
ACO-attributed patients
of
17,049
HF & HTN Medicare patients
=
4.7%
of the in-scope panel
$113K
Net total-cost-of-care savings to Envoy, 36 months
~42
Unique Lane B patients enrolled at steady state, entering only after a qualifying discharge
140
Cumulative Lane B enrollments over three years
FailsafeExclude ACO-attributed patients from enrollment entirely→$0 impact on Envoy ACO
Deployment Strategy

Attributed vs. Non-Attributed Enrollment Strategies

AHVI founded Envoy Integrated Health ACO. That changes the arithmetic of a remote care program. For a patient outside any ACO benchmark, every dollar of RPM and PCM is practice margin. For a patient Envoy is accountable for, the same dollar also raises Envoy's benchmark, and the program has to avoid enough admissions to pay that back. Because AHVI is a specialty practice, patients attribute to their primary care physicians, not to AHVI, so the attributed slice is small and the non-attributed lanes carry the deployment. The deployment below sorts every Medicare heart failure and hypertension patient on that one question first, and the clinical context second.

The question

Is the patient Envoy-attributed?

Retrospective assignment means the operational filter is the referring primary care physician: the six Envoy primary care TINs. Envoy's August 2026 report attributes 809 AHVI beneficiaries, 4.7% of the 17,049-patient heart failure and hypertension panel. Applied across the book, roughly one patient in twenty sits inside the benchmark and the other 95% sit outside it.

Outside the benchmark

Enroll broadly. The margin is AHVI's.

Non-attributed heart failure and hypertension patients bill RPM and PCM with no ACO exposure at all. Breadth is free, so these two lanes are staffed to run at full enrollment-specialist capacity from month one.

Inside the benchmark

Enroll selectively. The lane has to clear a test.

Only a post-discharge heart failure cohort avoids enough admissions to outrun the care-management spend it adds to Envoy's benchmark. So attributed patients enter through a qualifying discharge, not a panel sweep.

Lane A · Non-attributed heart failureLane B · Envoy-attributed heart failureLane C · Non-attributed hypertension
PopulationNon-attributed HFEnvoy-attributed HFNon-attributed HTN without HF
Primary programRPM + PCMTCM + RPM + PCMRPM + selective PCM
Enrollment triggerEligible HF patientQualifying acute dischargeActive HTN management need
Deployment postureBroadSelectiveBroad
Primary beneficiaryAHVIAHVI + EnvoyAHVI
Clinical objectiveLongitudinal HF managementFewer readmissions and ED visitsBlood-pressure control and longitudinal management
Key economic riskEnrollment throughput and operating capacityCare-management spend enters the ACO benchmarkEnrollment capacity, PCM eligibility and documentation

Broad enrollment makes sense where AHVI captures the economics directly. Attributed beneficiaries require a higher clinical-value threshold, and the model holds Lane B to it.

Population Segmentation

17,049 Medicare Patients. Two Cohorts. Three Lanes.

AHVI's own census: 5,038 Medicare patients with heart failure and 12,011 with hypertension and no heart failure. The two cohorts are mutually exclusive, so nothing here is counted twice. The Envoy split is applied to both.

5,038Heart failure

Medicare heart failure patients, the cohort the Ambulatory Specialty Model will measure AHVI on from January 2027.

5%95%
~239 Envoy-attributed, inside the benchmark~4,799 non-attributed, outside any ACO benchmark
Lane B · attributed
~42
steady-state census, fed by qualifying post-discharge flow rather than panel penetration
Lane A · non-attributed
~1,680
census ceiling at 35% penetration of the non-attributed pool
12,011Hypertension without HF

Medicare hypertension patients. Heart failure patients are already excluded from this count, so Lane C cannot overlap Lanes A or B.

5%95%
~571 Envoy-attributed, not enrolled~11,440 non-attributed, the Lane C pool
Lane C · 30% enrollment
~3,432
census ceiling, the largest single pool in the deployment
PCM attach
70%
applied only to the documented uncontrolled-hypertension slice, never the whole enrolled cohort
AHVI has more addressable demand than the initial operating model can enroll in 36 months. Lane C in particular ends the horizon still climbing, at roughly 2,238 of a 3,432 ceiling. The constraint on this deployment is enrollment throughput, not patients.
Deployment Architecture

Three Patient Lanes, Three Value Engines

Each lane connects a population to a program, a posture, and the engine it feeds. The same enrollment specialists, devices, monitoring, and athenaOne integration run all three.

Lane A
Non-attributed Heart Failure
Who
Heart failure patients whose primary care physician is not in an Envoy TIN
Program
RPM + PCM for every enrolled patient
Deployment
Broad enrollment · ~4,799 available · ~1,680 modeled census ceiling
Objective
Maximize direct AHVI practice economics with longitudinal heart failure management
$4.36M
36-month net to practice
Lane B
Envoy-attributed Heart Failure
Who
Attributed heart failure patients after a qualifying acute discharge
Program
TCM + 12 months of RPM + PCM at a 70% attach
Deployment
Selective post-discharge · flow-based, not panel-based · ~42 steady-state census
Objective
Reduce avoidable acute utilization at positive practice economics, and clear Envoy's break-even
$141K
36-month net to practice · plus $113K net TCoC benefit to Envoy
Lane C
Non-attributed Hypertension
Who
Hypertension patients without heart failure, outside the Envoy benchmark, with an active management need
Program
RPM across the census + PCM on the documented uncontrolled slice
Deployment
Broad enrollment · ~11,440 pool · ~3,432 ceiling · 70% PCM attach
Objective
Scale the largest direct practice-margin opportunity in the deployment
$4.03M
36-month net to practice
Engine 1 · AHVI practice economics
$8.54M
36-month practice net at a 46.6% margin: direct reimbursement less program operating cost.
Primary business case
Engine 2 · Envoy ACO economics
$113K
36-month modeled net total-cost-of-care benefit from Lane B. Value to Envoy, kept out of the AHVI figures.
Enterprise value
Engine 3 · ASM strategic upside
15 clinicians
On the preliminary CY2027 participant list, with a $5.91M historical Part B base under a two-sided adjustment from 2029.
Secondary · scenario-based
Scale aggressively where AHVI captures the economics directly; deploy selectively where program spend enters the ACO benchmark. Roughly 98% of modeled practice net comes from the two non-attributed lanes. The same infrastructure then carries strategic value as specialty reimbursement shifts toward ASM.
Operating Model

Two Enrollment Engines, About 160 New Patients a Month

Two dedicated, CoachCare-funded enrollment specialists, each with roughly 80 enrollments a month of capacity. One runs heart failure and staffs the post-discharge window first. The other runs hypertension and nothing else.

Enrollment specialist 1 · Heart failure

~80 enrollments a month, Lane B first

Lane B, ~4 a month. Qualifying post-discharge heart failure patients are staffed first. The post-discharge window is perishable, and Lane B is the only lane whose enrollment has to clear an avoided-utilization test, so it gets capacity before anyone else.

Lane A, ~76 a month. Non-attributed heart failure absorbs whatever capacity Lane B leaves, until Lane A reaches its 1,680 ceiling in month 27 and drops to replacement enrollment.

Enrollment specialist 2 · Hypertension

~80 enrollments a month, all of it Lane C

The full specialist runs one lane. Against an 11,440-patient pool and a 3,432 ceiling, 80 a month less attrition reaches about 2,238 active patients by month 36. Lane C becomes capacity-constrained before it becomes population-constrained.

Additional enrollment capacity is a future scale lever, once the economics and clinical performance validate. The population is not the binding constraint.

What AHVI Pays
Implementation and athenahealth integration setup are waived. The only recurring platform charge outside the per-patient program fees is the $150 a month athenahealth EHR line, carried as operating expense. Every other cost is variable and scales with the census it serves: platform, devices, monitoring, care-management time, and the TCM episode fee on Lane B.
What AHVI Staffs
Enrollment outreach, the two enrollment specialists, device logistics, bush shipping, and consent are delivered at CoachCare's expense and never subtracted from practice margin. AHVI's clinical team keeps the escalation decisions and the PCM care plans. Native athenaOne integration puts readings, care-plan time, and billing in the chart AHVI already uses.
What Runs the Ramp
A flat 160 new enrollments a month across the three lanes for the first two years, tapering as Lane A fills. Active census reaches 1,767 patients at month 12, 3,209 at month 24, and 3,960 at month 36, net of attrition.
Value Analysis

The Three-Lane Forecast on AHVI's Own Census

A 36-month forecast of the three lanes on AHVI's own census, at Anchorage Medicare rates, net of denials and coinsurance bad debt, after every CoachCare fee. Launch is modeled at January 2027, alongside the first ASM performance year.

Active Census by Lane

Patients in active remote care at month end. Lane A climbs to its 1,680 ceiling by month 27; Lane B steadies near 42; Lane C is still climbing at month 36, at 2,238 of a 3,432 ceiling.

Monthly Economics — Net Reimbursement, Fees, Net to Practice

Net reimbursement after denials and bad debt against total CoachCare fees. Net to the practice is positive in month one (+$17,562) and every month after, reaching about $385K a month by month 36.

36-Month Practice Net by Lane

$8.54M in total. The two non-attributed lanes carry about 98% of it.

The Financial Summary

Line20272028202936-Month
Net reimbursement, all lanes$2,528,971$6,524,257$9,260,442$18,313,669
CoachCare fees, all lanes$1,346,995$3,481,259$4,946,488$9,774,742
Net to practice (after fees)$1,181,976$3,042,998$4,313,954$8,538,927
Lane A · non-attributed HF$615,006$1,595,949$2,152,492$4,363,447
Lane B · attributed HF$31,107$54,817$54,906$140,830
Lane C · non-attributed HTN$535,862$1,392,231$2,106,556$4,034,650
Practice margin46.7%46.6%46.6%46.6%

Full model available as a companion Deployment Value Model workbook.

The Investment Case

Self-Funding From Month One, With No Upfront Capital

With implementation and integration waived, the deployment is purely variable-cost. Expense scales alongside reimbursable events, so there is no payback period to finance and no modeled month in which cumulative cash is negative. The decision is less about financing a long payback than about validating enrollment throughput, clinical eligibility, reimbursement realization, and operational execution.

Upfront setup
$0
Implementation and athenahealth integration setup waived
Month 1
+$18K
$37K net reimbursement less $20K program cost
Month 12 · cumulative
$1.18M
~$175K a month by then
Month 36 · cumulative
$8.54M
~$385K a month by then

Cumulative Net to Practice

Break-even is month one. Milestones at months 12, 24, and 36.
Net reimbursement, 36 months$18.31M
less modeled remote care program expense−$9.77M
Direct practice net$8.54M
plus ASM cash received in the 36-month window (2029 payment)$240K
plus Envoy participant distributions to AHVI$1K
Total modeled AHVI value, 36 months$8.78M
Kept separate: $113K of modeled Envoy net total-cost-of-care benefit. It is relevant to the enterprise relationship and is not treated as AHVI practice revenue anywhere on this page.

Scenario Explorer — The Non-Attributed Fee-for-Service Lanes

Lanes A and C only: the non-attributed heart failure and hypertension patients billed under fee-for-service with no ACO exposure. Recomputed live with the same lane mechanics as the model: each enrollment specialist supplies 80 a month, referring providers supply eight referrals a month each at 80% acceptance, the heart failure specialist staffs the post-discharge lane first and Lane A takes the rest, and every lane stops at its ceiling or its pool. Lane B, Envoy, and ASM figures stay on their own sections.
36-mo net reimbursement · Lanes A + C
$17,844,523
36-mo net to practice · Lanes A + C
$8,309,245
Practice margin
46.6%
Active patients · M36 · Lanes A + C
3,883
Month-1 net to practice
+$17,092
Avoided HF admissions · Lane A · 36 mo
~529

Referring providers set the referral supply, at eight referrals a month each and 80% acceptance: the starting 25 providers supply about 160 a month, exactly the two specialists' capacity, so the constraint binds as soon as the provider count falls or a specialist is added. Ramp time scales enrollment capacity up linearly to full pace; the starting 12-month ramp is more conservative than the forecast above, which runs at full pace from month one. Penetration and enrollment rate set each lane's ceiling; the specialists set how fast the lane climbs toward it. Once a lane stops reaching its ceiling inside 36 months, a higher ceiling buys runway past month 36 rather than a larger 36-month total.

~561

HF Admissions Avoided

Across the two heart failure lanes over 36 months, at a 40% reduction on a 40% annual admission rate. Lane C claims revenue only.

~21

Lane B Admissions Avoided

The attributed post-discharge cohort alone, with about 12 emergency department visits avoided beside them.

Lane A Patients Enrolled

Cumulative over 36 months, against 140 post-discharge enrollments in Lane B and 2,880 in Lane C.

Modeled Scale Horizon

Monthly for all three lanes, with ASM shown by payment year and Envoy by performance year.

Envoy ACO Economics

Lane B Pays Its Way Inside Envoy's Benchmark

Every Lane B care-management dollar raises Envoy's benchmark. Selective post-discharge enrollment lets the avoided admissions and emergency visits outweigh that spend, so the lane improves Envoy's total cost of care while AHVI still earns positive practice economics on it.

Incremental ACO expenditure
~$93K

a year at steady state

Care-management spend that lands inside the Envoy benchmark: 0.13 points of it, against a 1.5-point budget.

Avoided utilization
~$141K

a year at steady state

Gross utilization savings from roughly 8 admissions and 5 emergency department visits avoided each year on a ~42-patient census.

Net total-cost-of-care benefit
+$48K

a year · 0.07 points of benchmark

$113K over 36 months. About 21 admissions and 12 ED visits avoided across the horizon.

Principal care management attach on Lane B0%25%50%70% · modeled100%
Benchmark drag0.08 pts0.10 pts0.12 pts0.13 pts0.15 pts
Net TCoC benefit to Envoy+$81K/yr+$69K/yr+$57K/yr+$48K/yr+$33K/yr
Avoided admissions needed per 100 to break even8.9 of 2010.7 of 2012.5 of 2013.9 of 2016.1 of 20
AHVI Lane B net$33K/yr$41K/yr$49K/yr$55K/yr$64K/yr

Every point of attach moves both directions at once: it raises what Envoy absorbs and raises the avoided admissions the lane must deliver to pay for itself. The modeled cohort delivers 20 avoided admissions per 100 enrollee-years, so the lane clears at every attach shown, with 1.44× cushion at the modeled 70%.

Minimum savings rate
3.53%

~7.12 points of modeled year-three cushion

Total ACO savings must clear the MSR before any savings are shared. Below it, distributable shared savings fall to zero regardless of how well Lane B performs. The cushion is the number to watch.

Quality-adjusted sharing rate
39.2%

at or above the 73.85 quality threshold

About 27.8% at Envoy's 71.03 reference score. The same avoided utilization is worth roughly a third less below the threshold, which yields ~$19K of incremental earned savings at the year-three run rate.

AHVI participant distribution
<$1K

a year, deliberately drawn small

After the infrastructure, care-redesign, and participant allocations, AHVI's share of the distribution is minor. The enterprise value sits in total cost of care, not in the distribution check. AHVI gets rich on practice margin.

ACO economics strengthen the enterprise case for Lane B, but remain secondary to AHVI's direct fee-for-service investment case.
Ambulatory Specialty Model

ASM Raises the Value of Building Heart Failure Infrastructure Now

Fifteen AHVI clinicians appear on CMS's preliminary CY2027 participant list for the heart failure cohort, on a historical Part B base of about $5.91M. From the 2027 performance year, paid in 2029, that base carries a two-sided adjustment that widens every year. The remote monitoring, post-discharge intervention, and longitudinal management the three lanes deliver are the same work ASM measures.

Performance 2027
paid in 2029
±9%
selected scenario +$240K
Performance 2028
paid in 2030
±9%
selected scenario +$245K
Performance 2029
paid in 2031
±10%
selected scenario +$277K
Performance 2030
paid in 2032
±11%
selected scenario +$311K
Performance 2031
paid in 2033
±12%
selected scenario +$346K
Exposure base

Preliminary AHVI clinicians

ASM adjustments apply to covered professional Part B reimbursement broadly, not only to remote care claims. That is what makes the exposure base $5.91M rather than the program's own billing.

Clinical-economic bridge
1.034 → 0.975

Directional modeled observed-to-expected cost

Fewer inpatient and emergency events, plus better expected-cost capture, from the two heart failure lanes at a 60% ASM-managed share of the census. A direction, not a predicted CMS score.

Selected scenario
~$1.42M

Five-year selected scenario, 2029 to 2033

Only the 2029 payment (~$240K) falls inside the 36-month window, and it is the one ASM figure carried into the total AHVI value above. The maximum downside at a zero score runs $564K in the first payment year.

The direct fee-for-service business case stands on its own. ASM is secondary and scenario-based; it raises the strategic value of the same clinical infrastructure rather than justifying it.
Executive Recommendation

Launch at Controlled Scale. Validate. Then Expand the Highest-Return Lanes.

Proceed with a three-lane deployment: maximize direct practice economics in the non-attributed populations, selectively manage attributed heart failure patients where acute-utilization savings justify the ACO spend, and use the resulting infrastructure to strengthen AHVI's position as specialty reimbursement moves further toward value.

Population

Validate the actual Envoy attribution overlap.

Operations

Validate real enrollment conversion and staffing capacity.

Clinical

Validate utilization and hypertension management outcomes.

Value-based care

Confirm ASM participation; monitor Envoy's MSR and quality.

Phase 1 · Launch · 2026

Stand up the infrastructure

Implement remote care infrastructure, activate the two enrollment specialists, launch all three patient lanes, establish the financial and clinical baselines, and operationalize the athenaOne integration.

Phase 2 · Validate · months 1 to 12

Measure what the model assumed

Enrollment conversion and throughput. Net reimbursement and practice margin. Heart failure admissions, ED utilization, and blood-pressure control. PCM eligibility and documentation. ACO economics and ASM-related heart failure performance.

Phase 3 · Scale · month 12 onward

Add capacity where it earns its place

Add enrollment capacity where realized contribution margin stays attractive, retention validates the assumptions, clinical outcomes support deployment, Lane C demand still exceeds throughput, and AHVI operating capacity supports expansion.

Failsafe

Exclude ACO-Attributed Patients from Enrollment Entirely

If Envoy prefers no care-management spend inside its benchmark, or Lane B does not clear its avoided-admission test in validation, the referring-physician screen simply excludes every attributed patient. Lane B is switched off, and nothing else changes.

$8.40M
36-month practice net without Lane B, 98.4% of the forecast
$0
Envoy benchmark exposure with attributed patients excluded
About CoachCare

The Experience to Get It Right

The deployment described on this page runs on infrastructure already proven at national scale.

500,000+

Patients Managed

Over 400 managed conditions for 500,000+ patients.

10,000+

Clinicians on the Platform

Providers running remote care programs day to day.

1,000+

Implementations

Programs stood up and running in market.

5M+

Claims Generated

Care-plan coding and billing behind more than 5 million claims.

100M+

Vitals Recorded

Over 100 million vitals recorded; 4 million+ care actions enabled.

Why CoachCare

A Scalable and Adaptable Partner, Experienced with Cardiology and Operationally Ready to Serve Alaska

A remote care service line is a clinical operation that happens to bill. Software companies hand back the care team, staffing companies hand back the technology, device companies hand back the billing, and a multi-vendor stack fails at the seams. In Alaska the seams are a ten-day transit to a village post office, a community without LTE, and an EHR migration in flight. One partner has to carry the whole set.

Vertically integrated

One partner, the whole stack

Platform, proprietary cellular devices and SIMs, end-to-end device logistics, a US-based W-2 care team, the billing engine, and the analytics layer, built and run by CoachCare. Devices arrive configured and paired, transmitting over cellular with no smartphone, app, or home internet, which is what makes the program statewide instead of Anchorage-only.

Cardiology is the specialty

Built with large cardiology groups

Cardiology is the core competency, not one vertical among many: 60+ ambulatory cardiology sites, with programs running at Cardiac Solutions, Western Washington Medical Group, MercyOne Iowa Heart, and AMS Cardiology. The protocols carry cardiology defaults, a five-rung escalation ladder, a distinct emergency pathway, and a fixed three-touch post-discharge sequence that AHVI signs before go-live.

athenahealth, both ways

Bi-directional on athenaOne

Readings, care-plan time, notes, and billing-ready documentation land in the chart the physician already opens. Both athenaPractice and athenaOne are built and supported, so the migration is not a reason to wait. Eligibility flags surface candidates inside the chart; claims generate into athenahealth.

The partnership model

AHVI supplies the patients and the clinical authority. CoachCare supplies everything else.

No upfront capital, no hiring plan, no device purchase. AHVI bills under its own NPIs and keeps the payer relationship and the revenue. A named care team belongs to AHVI rather than a shared queue, staffed to AHVI and trained on AHVI's protocols, at a 160:1 care-team ratio rather than the 300:1 common in the market. The two enrollment specialists enroll on site at the point of care, because telephonic outreach alone converts at about 8%. Only two things rise back to an AHVI clinician: the exceptions, and the claim.

Connective tissue across service lines

The same monitored population feeds the procedural lines

Symptom and vitals trends surface progression in monitored aortic stenosis patients between visits for structural heart. Post-discharge weight, pressure, and adherence are tracked through the readmission window after CABG and PCI. Documented, device-captured blood pressure over time is the evidence base a renal denervation referral needs. Daily weights give the heart failure clinic and the APP team a continuous view between titration visits.

Published Outcomes on the Two Conditions That Define AHVI's Cohort

Both programs ran on CoachCare with cardiology groups. Hypertension and heart failure are the two conditions in this deployment.

Hypertension · Cardiac Solutions
29.1 mmHg

Average reduction in Stage 2 hypertension

2,738 patients monitored 12 months or longer; 94.8% of Stage 2 patients improved, and the full cohort averaged 6.42 mmHg. High-consistency readers improved more than twice as much as low-consistency readers, which is the argument for the care-team ratio.

Open the Cardiac Solutions case study (PDF)

Heart failure · MercyOne Iowa Heart

30-day readmissions across six months

450 advanced heart failure patients, NYHA III–IV, enrolled from a 9,000+ HF population, against an 18% readmission benchmark on the same panel: 81 readmissions prevented and 26 GDMT care gaps closed. The same shape as this account, with a complex subset enrolled first.

Open the Iowa Heart case study (PDF)

Cost avoidance · Advocate Aurora
$2.4M

Avoided cost in six months

127 chronic disease patients with heart failure, hypertension, and diabetes: 74% fewer admissions (271 to 70), 85% fewer hospital days, 63% fewer ED visits, measured against the same population's prior six months. Fewer admissions is the mechanism; cost avoidance is the accounting.

Open the Advocate Aurora case study (PDF)

If the CY2027 rule changes the delivery model, CoachCare adapts with AHVI: the care team can move onto AHVI's W-2, or the program can run as an MSO-style arrangement in which AHVI owns the clinical program and the billing while CoachCare carries the labor. The service line on this page does not need re-architecting under either.
Next Steps

From Decision to Progressive Rollout in Five Months

One decision this month sets the shape of the deployment. Everything after it is implementation, and the sequence below is the pace a care team can absorb.

1
September

Decide inclusion or exclusion of attributed ACO patients

Lane B on, or the failsafe: exclude Envoy-attributed patients entirely and run the two non-attributed lanes.

2
October

Contract review and execution

Fee schedule at list, implementation and integration setup waived, per-patient variable pricing.

3
October – November

Implementation and athenaOne integration

Eligibility flags, orders, vitals write-back and billing-ready documentation configured in the tenant AHVI already uses.

4
December – January

Onsite enrollment specialist hiring and soft launch

Two CoachCare-funded specialists hired in Anchorage; soft launch with a limited group of physicians and APPs.

5
February onward

Progressive rollout to all physicians and APPs

Referral pathways open practice-wide; enrollment climbs toward the two specialists' full pace across all three lanes.